Privacy Policy
Last Updated 8th August 2025
At Evolve Pest Control, your privacy matters to us. This policy explains how we collect, use and protect your personal information when you visit our website or contact us for pest control services.
This Privacy Policy applies to:
- https://evolvepestcontrol.co.uk
- Contact: info@evolvepestcontrol.co.uk
- Registered at: Welbeck Estate, S80 3BJ
- Registered member of the NPTA and BASIS
1. What Information We Collect
We may collect the following personal information when you interact with our site:
- Name, email address and phone number (e.g. from contact or quote forms)
- Basic technical information such as your IP address and browser type, recorded in standard server logs
We only collect data that is necessary to provide our services or improve your experience.
2. How We Collect It
We collect your data in the following ways:
- Directly, when you submit a form, call or email us
- Automatically, through standard web server logs when you visit the site
We may also collect data from public sources if relevant to your enquiry (e.g. business directories when offering commercial services).
3. How We Use Your Data
We use your information for:
- Providing pest control services and quotations
- Responding to your queries or bookings
- Improving our website and service delivery
- Fulfilling our legal obligations
We do not sell or share your personal data with third parties for profit.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent – when you submit an enquiry form
- Contract – to provide you with services or a quote
- Legitimate Interests – to operate our website and respond to enquiries
- Legal Obligation – if required to comply with the law or respond to complaints
5. How We Protect Your Data
We take your privacy seriously. Your data is:
- Stored securely with access limited to authorised staff
- Protected with encryption and firewall technology
- Not kept longer than necessary
We review our data practices regularly to stay up to date with current legislation.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the ICO
To exercise your rights, please contact: info@evolvepestcontrol.co.uk
7. Cookies & Tracking
We use only strictly necessary cookies required for the website to function. We do not use analytics, advertising or social media tracking cookies. Please see our Cookie Policy for more details.
8. Third-Party Services
We rely on the following service providers to run this website:
- Firebase Hosting (Google) — hosts the website and keeps standard server logs
- Web3Forms — delivers your enquiry to us by email (only used if you submit a form)
These providers process limited technical data under their own privacy policies. We do not use Google Analytics, advertising pixels or social media tracking.
9. Changes to This Policy
We may update this privacy policy from time to time. You will always find the most recent version here on our website.